These terms govern the service relationship between the Runbay operator identified in the identity section (“Operator”) and the person using the app on their own behalf (“User”). The Runbay brand does not replace the Operator’s full legal identity.
The mobile service agreement is formed when the current terms are presented and the User expresses acceptance. Simply browsing the website does not create a paid membership, give health data consent or accept every future change.
SECTION 02
Age and account requirements
The mobile app is intended for people aged 18 or over who can enter into an agreement on their own behalf. Onboarding asks for birth year. A year-based check does not verify the exact birthday or identity document; Users must state their age accurately.
Accounts use the Apple or Google sign-in provided in the app. Users are responsible for accurate, current profile information, preventing unauthorized account use and not creating accounts for others without permission. These responsibilities do not remove the Operator’s data and service security obligations.
SECTION 03
The service
Runbay offers program matching and calendars, strength workout logging, set/rep/weight tracking, outdoor GPS running, treadmill logging, activity history, performance indicators and user-initiated run card sharing. Features may vary by device, operating system, permissions and app version.
Program recommendations use automated ranking based on goals, experience, training setting and day preferences. Choosing a recommendation does not replace assessing your own physical condition. Estimated strength and pace indicators derive from records and calculations; they do not guarantee measurements or outcomes.
SECTION 04
Exercise and health limitations
Runbay is a general sports and activity tracking tool. It does not provide medical examinations, diagnosis, treatment, rehabilitation or emergency services. Content cannot replace an individual health assessment. A program recommendation is not personal medical clearance that it is safe for every user.
Users should assess whether exercise suits their health and consult a qualified healthcare professional if they have a health issue, injury or concern. Do not continue exercising with unusual symptoms; seek the help the situation requires.
These statements are not a waiver removing obligations arising from the Operator’s fault, breach of mandatory law or situations where liability cannot be limited.
SECTION 05
GPS and measurement limitations
GPS accuracy can be affected by signal, surroundings, sensors, battery management, operating system restrictions and permissions. Distance, pace, elevation and moving time may vary. Runbay must not be used as safety navigation, location rescue or an official race timing system.
Lack of background location permission or a device stopping recording can cause data loss with the screen off. Users must follow traffic rules and stay aware of their surroundings, without endangering themselves or others to interact with the app.
SECTION 06
Records, offline use and sharing
Activities may be stored on the device during connection interruptions and synced later. Initial sign-in, program access and server operations may need connectivity. Device loss, uninstalling the app or clearing local data before synchronization can affect access to unsent records.
Users must hold the necessary rights to notes and shared content. Subject to personal data rights, the Operator may process records only to provide the service and for disclosed lawful purposes. These terms grant neither advertising use nor an unlimited content license.
Users choose recipients in the system share menu. Review route and performance cards before sending them. Copies received by third parties are not automatically recalled when a Runbay account is deleted.
SECTION 07
Lawful use
Users must not compromise service security, others’ rights or system operation. Beyond access needed for normal use, attempting to access others’ records, bypass controls, disrupt the service, send malicious content or unlawfully collect data is prohibited.
This clause does not remove statutory rights such as interoperability or security research permitted by mandatory law. Security reports should not unnecessarily copy or publish third-party data.
SECTION 08
Intellectual property
App and website software, design, branding and content owned or licensed by the Operator or other rightsholders are protected to the extent provided by law. Users receive a limited, non-exclusive permission for personal service use; ownership is not transferred.
Third-party software and images retain their own license terms. This clause does not claim ownership of Users’ personal records.
SECTION 09
Pricing and future paid services
The reviewed mobile app and backend contain no payment, purchase or subscription collection flow. These terms alone create no payment obligation and do not promise that the service will remain free indefinitely.
If paid features are introduced, prices, taxes, periods, renewals, termination and applicable withdrawal/refund information must be disclosed before purchase. Past usage cannot be charged retroactively without the required acceptance. Continuing to use the app alone does not establish a new paid subscription.
Mandatory consumer law and relevant store transaction rules apply to consumer transactions. Digital delivery does not automatically remove all refund or withdrawal rights.
Maintenance, security updates, technical needs and external outages may affect access. Where possible, the Operator should appropriately communicate significant interruptions and changes. Uninterrupted operation or identical performance on all devices is not promised.
Changes affecting fundamental User rights or essential service elements cannot apply retroactively. Changes legally requiring acceptance need separate acceptance. Publishing new terms does not automatically expand existing explicit consent.
SECTION 11
Closing accounts and ending service
Users can initiate account closure through the account deletion screen. Consequences are explained in the Privacy Policy and Data Protection Notice. Uninstalling the app or signing out alone does not delete the server account.
Access restrictions for serious violations or specific security risks must be proportionate and limited to the necessary period. Except where urgent intervention is required, Users should be informed and given an opportunity to explain where appropriate. This does not authorize arbitrary closure or preventing statutory rights.
SECTION 12
Liability and reserved rights
Liability depends on the circumstances, fault, causation and applicable law. The Operator’s own obligations must also be considered when assessing incorrect inputs or external service effects.
These terms do not create a general exclusion for intentional acts or gross fault, data protection obligations, bodily harm or liability that mandatory law does not allow to be limited. Terms that remove statutory consumer rights or create an imbalance contrary to good faith cannot apply.
Turkish law applies to the service relationship directed at Türkiye, without prejudice to other mandatory provisions that must apply. Consumers retain access to consumer arbitration committees and consumer courts under the applicable jurisdiction rules. Applicable mandatory mediation provisions are reserved.
These terms impose no exclusive city jurisdiction, mandatory arbitration or waiver of collective or individual statutory remedies. Invalidity of one clause does not affect others to the extent they can lawfully continue to apply.
Use the verified contact information in the identity section for service and contractual notices. Document dates and versions should be matched to the text accepted in the app and archived.
